Accessing timely and appropriate mental health care has long been a challenge across the United States. Long waitlists, emergency room delays, and a lack of immediate options have left countless individuals without the support they need when they need it most. Enter MIND 24-7, a Scottsdale, Arizona-based startup that’s on a mission to change that reality by pioneering a new approach to 24/7 Mental Health Urgent Care — one that mirrors the success of urgent care in physical health and creates a welcoming, always-open front door to behavioral health support.
Building the Behavioral Health Equivalent of Urgent Care
Founded in May 2021, MIND 24-7 launched with a simple yet powerful idea: anyone experiencing a mental health concern should be able to walk into a clinic at any time of day or night and receive help — no appointment, no waiting weeks, no ER chaos. This model of 24/7 Mental Health Urgent Care is both innovative and intuitive, drawing inspiration from the all-hours accessibility of retail pharmacies and urgent care clinics.
As CEO Jeff Spight explained in a recent interview, traditional care settings often fail to meet patients where they are. “It’s unlikely you’ll see a therapist in a matter of hours or days,” he said. “Emergency rooms aren’t built to handle psychiatric crises. What we’re offering is a place that’s fully equipped for behavioral health, ready whenever someone needs it.”
Three Service Lines, One Mission
Each MIND 24-7 location operates around the clock and is designed to handle roughly 98% of behavioral health walk-ins — a testament to the breadth and depth of their services. Patients can walk in experiencing anything from anxiety or substance use struggles to acute psychological crises, and receive appropriate care through one of three service lines:
- Express Care: Short-term mental health visits (1–2 hours) that offer immediate support and help prevent unnecessary ER visits.
- Crisis Care: Stabilization services for individuals in psychiatric crisis, delivered by a multi-disciplinary team until they’re ready for discharge or transfer.
- Progressions: Transitional care that addresses social determinants of health and provides continuity until the patient is connected to long-term support.
This layered model of 24/7 Mental Health Urgent Care gives people the right level of help at the right time, all under one roof.
Designed for Accessibility, Built for Everyone
MIND 24-7 clinics are strategically located in high-traffic areas, including one inside a repurposed Walgreens — reinforcing the idea that 24/7 Mental Health Urgent Care should be as easy to find as a pharmacy or convenience store. Large signage, welcoming interiors, and specially trained staff ensure that each visit is efficient, effective, and human-centered.
A critical part of the MIND 24-7 model is its commitment to serving everyone who walks through the door. Through a state-supported partnership with a regional behavioral health authority in Arizona, the company is able to treat uninsured individuals — including teens and children — using block grant funding. This ensures that care is available to vulnerable populations who are often left behind in traditional mental health systems.
Law enforcement partnerships also allow individuals in custody to receive immediate psychiatric care in a therapeutic setting, helping reduce the criminalization of mental illness. This level of inclusivity makes 24/7 Mental Health Urgent Care truly accessible to all.
Backed by Innovation and Private Equity
MIND 24-7’s rapid growth is powered by vision — and capital. In 2021, the startup secured $20 million in funding from Regal Healthcare Capital Management, a New York-based firm led by physicians with a track record of transforming healthcare delivery. Regal co-founder Dr. David Kim previously helped scale Premier Care Urgent Care into the CityMD network, now one of the largest urgent care brands in the country.
The parallels between urgent care’s rise and MIND 24-7’s model of 24/7 Mental Health Urgent Care are clear. Spight notes that urgent care used to be a foreign concept — people didn’t understand why they’d go anywhere other than their PCP or the ER. Today, urgent care is a vital and respected pillar of the healthcare system. MIND 24-7 is betting on the same trajectory for walk-in mental health care.
Scaling Fast to Meet the Need
With three Arizona clinics already operating and a fourth in Mesa recently launched, MIND 24-7 is scaling fast. The Mesa site alone added 150 new employees, bringing the total staff to over 300. Plans are underway to open in as many as five states by the end of the year, including a location outside Arizona — likely in Las Vegas.
By year’s end, the company hopes to have up to 600 employees as it expands its 24/7 Mental Health Urgent Care model nationally. The goal is to make walk-in mental health care not just available — but expected — in every community, just like urgent care and retail clinics are today.
A Vision for the Future of Mental Health Access
Chief Innovation Officer Nicole Bradberry envisions MIND 24-7 becoming the “Starbucks of mental health,” reshaping how people experience and access care. “Starbucks didn’t invent coffee,” she says. “They created a new experience. That’s what we’re doing with behavioral health — something high-quality, accessible, and completely new.”
This disruptive vision, supported by real infrastructure and proven leadership, positions MIND 24-7 as one of the most exciting behavioral health startups in the country. Their commitment to providing 24/7 Mental Health Urgent Care isn’t just about convenience — it’s about breaking down barriers, delivering compassion on demand, and building a care model that works for modern life.
Conclusion: Making Mental Health Help as Simple as a Walk-In
In a time when mental health needs are growing faster than the systems meant to address them, MIND 24-7 is doing something radical: making help immediate. Their model of 24/7 Mental Health Urgent Care offers a clear, compassionate, and convenient path forward for millions of people who can’t wait weeks to get better.
By replacing long delays with same-day access and transforming former drugstores into mental health sanctuaries, MIND 24-7 is creating a new front door for behavioral health care — one that’s always open, always ready, and always focused on healing.
