New York City-based hybrid mental health provider expansion leader Resilience Lab has taken a major step forward by adding three high-level executives to its management team. On Wednesday, the company announced the appointments of Patrick Morselli as Chief Operating Officer, John Hamby as General Manager, and Alyssa Lin as Head of Growth. These strategic hires bring extensive experience from fast-growing startups and will play a crucial role in executing Resilience Lab’s ambitious hybrid mental health provider expansion plans to broaden access to mental healthcare.
Founded in 2019 as a hyper-local therapy provider in New York City boroughs, Resilience Lab has evolved into a hybrid provider offering both in-person and telehealth psychiatry and psychotherapy services across multiple states. This approach enables the company to stay at the forefront of the hybrid mental health provider expansion movement, meeting rising demand with flexible, accessible care.
Experienced Leadership to Guide Strategic Hybrid Mental Health Provider Expansion
The addition of these executives signals Resilience Lab’s commitment to professionalizing leadership amid rapid growth.
Patrick Morselli, the new COO, brings a proven track record of scaling startups globally. At WeWork Inc., he led expansion from five markets to more than 200, driving valuation growth from $300 million to $10 billion in under three years. His expertise will be vital as Resilience Lab accelerates its hybrid mental health provider expansion, overseeing strategic operations and growth initiatives.
John Hamby, as General Manager, will manage daily operations critical to sustaining this hybrid mental health provider expansion. Hamby’s background spans nonprofits and startups like OYO Hotels and Uber, where he led regional launches and community engagement—experience essential to scaling mental health services responsibly and efficiently.
Alyssa Lin, Head of Growth, brings deep expertise from Airbnb and MarketSmiths Content Strategists. She will lead talent acquisition to support Resilience Lab’s hybrid mental health provider expansion, ensuring the company attracts and retains top providers and staff during this crucial growth phase.
Internal Promotions Reinforce Leadership for Hybrid Mental Health Provider Expansion
Alongside new hires, Resilience Lab has promoted several internal leaders to strengthen the team supporting its hybrid mental health provider expansion:
- Stephen O’Beirne to Vice President of Payer and Enterprise
- Michele Moorman to Vice President of People
- Alisa Hausmann to Assistant Director of Billing
CEO Marc Goldberg praised the new leadership blend, emphasizing their importance to the company’s ongoing mental health provider expansion across the Northeast and beyond.
Expanding Services in High-Need Regions Through Hybrid Mental Health Provider Expansion
Resilience Lab’s leadership expansion coincides with aggressive geographic growth, focusing on the tri-state area—New York, New Jersey, and Connecticut—regions with some of the nation’s highest rates of mental illness, according to Mental Health America. This expansion exemplifies the company’s commitment to mental health provider expansion, improving access in underserved areas.
Most recently, Resilience Lab added Pennsylvania and Massachusetts to its footprint, further advancing its mental health provider expansion strategy to reach more communities with both telehealth and in-person mental health services.
Addressing Provider Shortages with Strategic Mental Health Provider Expansion
With over 250 employees, including approximately 200 providers, Resilience Lab is tackling the widespread mental health provider shortage head-on. The company has partnered with universities and launched its own accredited continuing education program, Resilience Institute, to sustain its hybrid mental health provider expansion by cultivating and retaining skilled providers.
The shortage of qualified mental health professionals has been a significant barrier across the country, contributing to long wait times and limited availability of care for those seeking treatment. Resilience Lab’s proactive approach to this challenge not only expands its own workforce but also creates a model for sustainable growth in the behavioral health sector. By investing in training and education through the Resilience Institute, the company ensures its providers stay current with best practices, evidence-based treatments, and emerging trends in mental health care.
Leadership Perspective on Hybrid Mental Health Provider Expansion
Patrick Morselli highlighted the company’s growth momentum:
“Resilience Lab has been in a period of phenomenal growth as the company continues to scale and provide greater access to mental healthcare. I look forward to deploying my experience to help turbocharge the next stage of its hybrid mental health provider expansion.”
His leadership comes at a critical time as Resilience Lab navigates the complexities of scaling mental health services across diverse populations and regions. Morselli’s background in rapid market expansion and operational excellence equips the company to manage growth sustainably while maintaining high-quality care standards.
A Vision for Integrated, Accessible Care
Resilience Lab’s hybrid model—combining telehealth and in-person care—reflects a broader shift in the mental health field toward integrated service delivery. This approach addresses many of the barriers that traditionally limited access to care, such as geographic constraints, transportation challenges, and stigma associated with seeking mental health treatment.
By offering flexible service options, Resilience Lab meets patients where they are, whether that means logging in for a virtual session from home or visiting a local office for face-to-face therapy. This flexibility has become especially important in the wake of the COVID-19 pandemic, which accelerated adoption of telehealth services and reshaped expectations around how care is delivered.
The company’s continued hybrid mental health provider expansion allows it to serve a wider variety of patients, including those in rural or underserved urban areas who might otherwise have limited access to psychiatric and therapeutic support.
Commitment to Diversity, Equity, and Inclusion
An essential component of Resilience Lab’s expansion strategy is its commitment to diversity, equity, and inclusion (DEI). Mental health disparities have long affected marginalized communities, with systemic barriers limiting access to culturally competent care.
Resilience Lab’s leadership and provider teams prioritize DEI in hiring practices, training programs, and patient engagement strategies. By recruiting a diverse workforce and fostering an inclusive environment, the company ensures its services resonate with the needs of varied populations. This focus supports the company’s goal of expanding not just the quantity but also the quality and relevance of mental health care offered.
Industry Context: Responding to Rising Mental Health Needs
The importance of expanding mental health services cannot be overstated. According to national health surveys, rates of anxiety, depression, and other psychiatric conditions have increased steadily over recent years, with the COVID-19 pandemic exacerbating these trends. Despite growing demand, access remains uneven due to provider shortages, insurance complexities, and geographic gaps.
Resilience Lab’s leadership expansion and geographic growth come at a time when behavioral health providers must adapt to these evolving challenges. By combining strategic hires, internal promotions, and innovative training programs, the company is well-positioned to meet the heightened demand while maintaining high standards of care.
Conclusion
Resilience Lab’s leadership enhancements, combined with its broadening geographic reach and commitment to accessible, integrated care, exemplify how a forward-thinking organization is driving hybrid mental health provider expansion to meet urgent mental health needs. By blending in-person care with telehealth services and building a strong leadership team focused on sustainable growth and equity, Resilience Lab is well-positioned to make a significant impact in the behavioral health landscape.
As the mental health field continues to evolve, providers who embrace hybrid models and invest in leadership and workforce development will be at the forefront of delivering care to diverse communities nationwide.
